Support
Last updated: August 2026
We want you to feel unstoppable in your Shredded Motion gear. If something isn't right, we're here to make it right.
You may request a return within 7 days of receiving your order.
Items must be unworn, unwashed, and returned with their original tags and packaging intact. For hygiene reasons, items that have been worn, washed, or altered after delivery cannot be accepted.
Reach out through our Contact page with your order number and the reason for your return within the 7-day window. We'll confirm the return address and next steps.
Once we receive and inspect your return, we'll process your refund to your original Paystack payment method within 5–10 business days. You'll receive an email confirmation once your refund has been issued.
Need a different size? We're happy to exchange your item, subject to availability. Follow the same steps above and let us know the size you'd like.
Return shipping costs are covered by the customer, except where an item is faulty, damaged, or incorrect — in which case we cover the cost in full.
If your order arrives damaged, or you received the wrong item, contact us within 48 hours of delivery and we'll arrange a free replacement or a full refund.
Gift cards and items marked as final sale or clearance are not eligible for return or refund.
Our team is happy to help — reach us any time through the Contact page.